Delivering on A Promise Our goal at Dead River Company is to deliver an exceptional level of customer service. That means respecting your time and schedule and paying close attention to the details. Our high standards also mean thoroughly training our employees to do their jobs with the greatest skill and expertise. Because your comfort and safety are our concern, we maintain rigorous certification standards for our licensed technicians. Whenever you call upon us, we will be there. This is how we Deliver on A Promise. We guarantee to strive to make our customers feel confident in doing business with us, cared for and treated with respect. We pay close attention to your comments and concerns, listening carefully and responding thoughtfully. As a customer, you are our highest priority, and you deserve our full attention.